Online Client Reviews
Client satisfaction is a top priority at Crystal Lake Veterinary Hospital. Our staff takes great pride in providing every pet with the high quality veterinary care and treating each pet like they are our own. We believe that testimonials from other Crystal Lake pet owners are great ways to know more about Crystal Lake Veterinary Hospital.
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Great visit. Never any problems at this Vet office. Thanks!
Always enjoy my experience and they are very compassionate about my dogs.
They are the best! They always work me in for my emergencies and I really appreciate their care.
Thumbs up!!! My husband, Tom, brought in our very elderly dog. Skeeter is 17 years and we were having some concerns. My husband said Dr. Nick aw awesome and took time to thoroughly explain everything. The office even called the next day to check on our dog and how he was doing. We have also dealt with Dr. Bemis and she is awesome as well. The front desk and other employees have also been very caring. I can’t say enough about how happy we have been at CLVH. Our only wish is that we had found you years ago!!! Thank you again for everything.
Quick and caring and very nice!
Our visit was excellent, as always!
The staff and doctors go above and beyond at every visit! Our experience has been exceptional! I wouldn’t change a thing!
Dr. Clement is kind and gentle and takes the time needed to answer my questions.
Very happy. Thank you.
Five stars!
Everything was great, answered all questions and everyone was so nice.
They remembered to tell me that Lucy might be lethargic from treatment and gave me remedies to help.
Everything was just as it should be.
I had an excellent experience when I brought in Jack. The techs and the doctor were all kind and compassionate when I was worried and tired. Thank you to the team there!!!
I have no complaints. They were very busy with an emergency yet I was greeted and put in a private room until they were able to get Maisy in for her shots.
Everyone couldn’t be more pleasant.
Everyone was pleasant and Dr. Nick was very thorough when describing what was going to happen and follow-up.
You were all fantastic!
Love Dr. Bemis!
Everything was great!!!
Admire the whole staff!
I always appreciate Dr. Clement checking in on Jack even days after we’ve seen her in the past. She’s called in a few times to check on him. That is so, so nice of her to do during a, what I’m sure, is a busy schedule. Jack very much has appreciated her care and so have we!
Excellent service!
CLVH is always great! Love Dr. Bemis and the support staff is always great!
Highly recommend!
Great service and friendly atmosphere … love coming in and working with your team Stella and Riyah thank you too!
Amazing and very kind staff and very knowledgeable doctors. Always been able to go even if I didn’t have an appointment and I had an emergency. 10/10 score for CLVH!
The Receptionists are pleasant and accommodating. Dr. Bemis is fantastic and listens attentively to any questions. She is very caring and knowledgeable.
Everything was perfect. The doctors and staff are always pleasant and super helpful.
The entire process from scheduling the appointment to the exam for my dog, Spirit, was thorough and efficient. The Staff is professional, polite and knowledgeable. Dr. Bemis is fantastic!!!
Friendly Receptionists and attentive Vets. We have been bringing our pets here since 2010.
Great visit. Dr. Nick is always informative and caring.
All of my questions were answered and all concerns were addressed. I recommend CLVH to my friends.
You did everything excellent! Our 15 year old Shiba came through eye surgery excellently. We were kept well informed throughout.
Everything went great! Staff was excellent with our new, very timid pup!
Excellent experience as always!
Dr. Bemis is wonderful with Scotchy. She took her time to thoroughly examine him, and makes him feel comfortable. The front desk staff and technicians are always pleasant and patient while I bring Scotchy to the car and then come back in to pay.
Wait time was minimal. Dr. Bemis took time to go over everything completely,
I have always had very good experiences at CLVH. Everyone there is genuinely kind and attentive and professional! Dr. Bemis is very thorough, explains findings options, and is very gentle with my little cat. I highly recommend CLVH!
Excellent job! Thank you.